Return policy


Return Policy

You can return item(s) purchased via our Online Boutique for a full refund of the purchase price (excluding postage) within 14 days of receiving your original order provided it meets our Terms & Conditions for returns. This does not include sale item.

*If using a discount code this is not considered a sale item, unless the item purchased is on sale. 

The freight cost for change of mind returns will be at your expense and the goods are your responsibility until they reach our office. Please ensure they’re packed securely or using a postal service that insures you for the value of the items you are posting. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

It can take up to 7 business days for your return to arrive to our office, undergo a quality check and for your refund to be processed. Once your item has been received and refunded you will receive an email notification. Please allow 1-5 days for your refund to appear in your account.

 Please note: we do not accept returns or exchanges to our OnlineBoutique on sale or clearance items, other than as required by the Australian Consumer Law as detailed in our Terms & Conditions.


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